Privacy Policy

Effective Date: January 1, 2026

At BusiMart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our website, mobile application, and related services.

Information We Collect

We may collect the following information:

1. Personal Information: Full Name, Email Address, Mobile Number, Billing & Shipping Address.
2. Payment Information: Processed securely through payment partners (we do not store credit/debit card details on our servers).
3. Order History: Physical item deliveries and digital goods/e-book purchases.
4. Device & Technical Information: Device Information, IP Address, Browser Information, Diagnostics, and App Usage Data.
5. Location Data: Approximate and Precise Location (if permission is granted).
6. Customer Support: Customer Support Communications and queries.

How We Use Your Information

We use your information to:

1. Process and deliver orders (physical and digital products).
2. Manage customer accounts.
3. Provide customer support.
4. Improve our products and services.
5. Send order updates and notifications.
6. Prevent fraud and unauthorized activities.
7. Comply with legal obligations.

Information Sharing

We may share your information with:

1. Sellers and Vendors
2. Delivery Partners
3. Payment Gateway Providers
4. Customer Support Providers
5. Government Authorities when legally required

Note: We never sell your personal information.

Data Security & Retention

1. Data Security: We implement industry-standard security measures including encrypted communication (HTTPS/SSL in transit), secure servers, controlled access, and continuous monitoring to safeguard your personal data.
2. Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

Your Rights & Account Deletion

You may:

1. Access your personal information.
2. Request correction of inaccurate data.
3. Request deletion of your account (subject to legal requirements).
4. Withdraw consent where applicable.

How to Request Account and Data Deletion:

Users can request the deletion of their BusiMart account and associated data through any of the following options:

1. In-App: Go to Account Settings > Request Account Deletion.
2. Via Email: Send a request to [email protected] with your registered phone number or email ID.
3. Website: Contact support at https://busimart.com.

Once requested, your account and personal details (Name, Email, Phone, Address) will be permanently deleted within 30 days, except for transaction records retained for legal/tax compliance.

Cookies

We use cookies to improve website performance, personalize user experience, analyze traffic, and remember user preferences.

Contact Us

If you have any questions, concerns, or data deletion requests, please contact us at:

1. Website: https://busimart.com
2. Email: [email protected]